Storefront AI assistant running on open source LLMs that answers product, order, FAQ and CMS questions for guests and customers, with multilingual replies and admin chat history.
Verified Magento 2 Directory
Magento 2 CRM and Customer Support Extensions
CRM connectors, helpdesk, live chat and ticketing.
Choosing the Right CRM and Customer Support Extension for Your Store
Looking for the best Magento 2 CRM and Customer Support extensions? Our verified catalog breaks down features, pricing, and architecture compatibility across all top vendors.
Verified CRM and Customer Support Extensions
Showing 40 extensions with verified pricing and architecture compatibility.
Replaces the default contact form with an AJAX form that stores inquiries in the admin, tracks their status and lets staff reply and send auto-responses.
Adds departments to the contact form so each inquiry is routed to that department's email addresses and stored in an admin inquiry grid.
Dotdigital add-on that shows Dotdigital's chat bubble on the storefront; included in the core Marketplace package.
GraphQL
Sells event tickets for multi-date, multi-venue events with printable PDF tickets carrying QR or barcodes, attendee management and reminder emails.
Adds a categorized FAQ page and placeable FAQ blocks with accordion display, answer ratings, SEO meta fields and CSV import/export.
GraphQL
Adds a searchable, categorised FAQ section with SEO settings, RSS, widgets and an ask-a-question form with email alerts.
Free help desk with ticket departments, email replies, attachments, live chat, satisfaction ratings and reminders.
GraphQL
Help desk that turns store emails into tickets with order context, workflow rules, custom fields, satisfaction surveys and agent reports.
GraphQL
Returns management with one grid for returns, exchanges and credit memos, workflow rules, guest and offline returns, replacements and reports.
GraphQL
Connects Magento 2 to Salesforce CRM to sync customers, leads, products, categories and orders over REST with OAuth 2.0.
GraphQL
Add-on syncing Magento customers, products, orders, campaigns and B2B entities with Salesforce through scheduled or manual API jobs.
Builds a custom contact page and popup form with many field types, file uploads, CAPTCHA and Google Map, and lists submissions in admin for replies.
GraphQL
Chatbot Using OpenAI ( ChatGPT ) LLM for Magento 2 developed by Webkul. Enhances your store with reliable e-commerce functionality.
Custom Form Builder for Magento 2 developed by Mirasvit. Enhances your store with reliable e-commerce functionality.
Event Tickets Mobile App for Magento 2 developed by Magenest. Enhances your store with reliable e-commerce functionality.
Extra Payments for Magento 2 developed by Mirasvit. Enhances your store with reliable e-commerce functionality.
FAQ for Magento 2 developed by Mageants. Enhances your store with reliable e-commerce functionality.
Facebook Live Chat for Magento 2 developed by Landofcoder. Enhances your store with reliable e-commerce functionality.
HelpDesk for Magento 2 developed by Webkul. Enhances your store with reliable e-commerce functionality.
Helpdesk for Magento 2 developed by Aitoc. Enhances your store with reliable e-commerce functionality.
Ticket-based customer support desk inside Magento.
Knowledge Base for Magento 2 developed by Mirasvit. Enhances your store with reliable e-commerce functionality.
Knowledge base articles for customer self-service.
Live Chat for Magento 2 developed by Amasty. Enhances your store with reliable e-commerce functionality.
Live Chat for Magento 2 developed by Landofcoder. Enhances your store with reliable e-commerce functionality.
Live Chat for Magento 2 developed by Webkul. Enhances your store with reliable e-commerce functionality.
Order Fetch - UVdesk Open Source for Magento 2 developed by Webkul. Enhances your store with reliable e-commerce functionality.
Product Questions for Magento 2 developed by Meetanshi. Enhances your store with reliable e-commerce functionality.
Product Questions and Answers for Magento 2 developed by Mageants. Enhances your store with reliable e-commerce functionality.
Salesforce CRM Integration for Magento 2 developed by Magenest. Enhances your store with reliable e-commerce functionality.
Salesforce Integration for Magento 2 developed by Meetanshi. Enhances your store with reliable e-commerce functionality.
SalesforceIQ Connector for Magento 2 developed by Webkul. Enhances your store with reliable e-commerce functionality.
Shipping Restrictions for Magento 2 developed by Mirasvit. Enhances your store with reliable e-commerce functionality.
Shipping Rules for Magento 2 developed by Mirasvit. Enhances your store with reliable e-commerce functionality.
Shipping Table Rates for Magento 2 developed by Mirasvit. Enhances your store with reliable e-commerce functionality.
UVDesk Helpdesk for Magento 2 developed by Webkul. Enhances your store with reliable e-commerce functionality.
WhatsApp AI Chatbot for Magento 2 developed by Webkul. Enhances your store with reliable e-commerce functionality.
WhatsApp ChatBot & Order Notifications for Magento 2 developed by Webkul. Enhances your store with reliable e-commerce functionality.
WhatsApp Contact for Magento 2 developed by Webkul. Enhances your store with reliable e-commerce functionality.