Storefront AI assistant running on open source LLMs that answers product, order, FAQ and CMS questions for guests and customers, with multilingual replies and admin chat history.
Magento 2 Contact Form by Fme Extensions
Builds a custom contact page and popup form with many field types, file uploads, CAPTCHA and Google Map, and lists submissions in admin for replies.
Technical Architecture & Compatibility
Features & Capabilities
Fme Extensions
Long-running extension vendor offering Magento 2 (and legacy Magento 1) modules focused on catalog, pricing, SEO and checkout, plus Magento development services.
Direct Alternatives & Competing Solutions
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Replaces the default contact form with an AJAX form that stores inquiries in the admin, tracks their status and lets staff reply and send auto-responses.
Adds departments to the contact form so each inquiry is routed to that department's email addresses and stored in an admin inquiry grid.
Dotdigital add-on that shows Dotdigital's chat bubble on the storefront; included in the core Marketplace package.