Verified Technical SpecificationGraphQL API

Magento 2 Cancel Order by Customer by Fme Extensions

Lets customers request cancellation of whole orders or single items from their account, with reasons, admin approval, status and time limits, and email updates.

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Technical Architecture & Compatibility

Pricing
Contact
One-time License
Hyvä Storefront
Compat Module
Compatibility package available
Headless & API
GraphQL API Ready
Supports headless PWA storefronts
Supported Editions
2.1.x - 2.4.9
Open Source & Adobe Commerce
Developer
Verified Extension Provider
Latest Version
v1.1.7
Released 2025-12-22

Features & Capabilities

•Customers request cancellation from their account dashboard
•Cancel a whole order or selected items
•Admin approves or rejects cancellation requests
•Limit cancellation to selected order statuses
•Limit by payment method
•Time limit in days or hours after ordering
•Cancellation reason dropdown for customers
•Custom button and popup text with terms link
•Admin notified of every request
•Email notifications to customers on request actions
•Cron job for cancelled orders
•Cancel button hidden for invoiced orders
•Separate Hyva package included in download
•GraphQL support for headless and PWA setups
About the Developer

Fme Extensions

Long-running extension vendor offering Magento 2 (and legacy Magento 1) modules focused on catalog, pricing, SEO and checkout, plus Magento development services.

Browse All Fme Extensions Extensions →

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