Records admin backend activity, logins, page visits and sessions, with the option to revert changes and alert owners by email.
Verified Technical SpecificationHyvä Theme ReadyGraphQL API
Magento 2 Help Desk Ultimate by Aheadworks
Ticketing help desk inside Magento with departments, automations, canned replies, escalation, spam filtering and ticket ratings.
Technical Architecture & Compatibility
Pricing$339/yr
Annual Subscription
Hyvä StorefrontHyvä Ready
Verified modern theme compatibility
Headless & APIGraphQL API Ready
Supports headless PWA storefronts
Supported EditionsOpen Source 2.4.7 - 2.4.9; Adobe Commerce 2.4.7 - 2.4.9
Open Source & Adobe Commerce
Latest Versionv2.12.3
Released 2026-09-30Features & Capabilities
•ticket prioritization
•automations
•custom ticket form
•spam filters
•customer info panel
•canned responses
•ticket escalation
•ticket rating
•departments
About the Developer
Aheadworks
Magento 2 extension developer selling subscription-licensed modules for B2B, marketing, checkout and content, with Hyva add-ons and GraphQL support across much of its catalog.
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